EMAIL SURVEY
EMBED SURVEYS IN EMAIL TO GET CUSTOMER FEEDBACKS, TRACK NUMBER OF RESPONDENTS AND TAKE APPROPRIATE ACTIONS.
Zogata’s powerful email survey software lets you build professional email surveys to effortlessly gather customer feedbacks. Reap maximum benefits out of these surveys and empower customer intelligence.
AUTOMATED EMAIL SURVEYS
Our efficient email survey tool is designed to streamline your email survey campaigns. All you need to do is configure initial set up and Zogata’s software will automatically trigger email surveys to your contacts at specified time.
REPORTS AND ANALYTICS
Analyze email survey data and get to know what’s working and what is not. Businesses can gain valuable insights and develop new perspective towards their products and services by analyzing customer feedbacks. Find out what needs to be improved and how to enhance customer experience for your business.
AUDIENCE SEGMENTATION
Triggering irrelevant email survey to wrong recipient can prove to be a disaster for businesses. Which is why, it is necessary to segment your contacts into different custom lists based on their demographics, interests, profiles, etc. This way, you can sort out customer data and send relevant email surveys to specific groups.
It is reported that email survey has an average response rate of 30%. But, surveys conducted right after providing a service or having an interaction with customer drives higher response rates. So, target custom lists at right time, at right place with Zogata’s online email questionnaire.
VARIETY OF TEMPLATES
No need to waste time in finding out right questions to insert in your email surveys. Zogata’s email survey software features multiple tailor-made templates to choose from. Utilize any of the email survey template as it is, or customize the questions as per your liking- it's all up to you!
EASY TRACKING
Monitor and track how your email surveys are performing through single dashboard. Check open rates, completion rates, bounce rates, time taken by recipients to complete survey, and much more. Not just that, you can even create unique survey links and share it across different channels to collect feedbacks.
CONTACT LIST ACCESSIBILITY
Segment your audience into custom lists with the help of our email survey software. You can also decide accessibility of these contact lists- whether you want to keep it Private, Public or Protected.
SCHEDULE EMAIL SURVEYS
Zogata email survey platform saves a lot of time and efforts with its scheduling feature. Why waste time in blasting same email surveys again and again? Schedule your email surveys at once and you’re all set!
RESPONSIVE LAYOUT
Our email surveys look beautiful and are responsive on all screen sizes, including tablets and mobile phones. We have got one of the fastest user experience on the field to make email surveys more fun!
ADVANCED REPORTS
Make use of filters to sort out email surveys. Through single dashboard, you can check the performance of your surveys and even export response data for further integrations.